RoboResponder is an AI-powered email assistant that automatically replies to incoming emails using your uploaded knowledge base (like a PDF or FAQ document). If it cannot find a match, the email is forwarded to a human fallback address.
RoboResponder is ideal for businesses, universities, colleges, service providers, and anyone who receives frequent, repetitive email queries.
When an email is received, RoboResponder scans your uploaded knowledge base for relevant answers. If it finds one, it sends a reply automatically. If not, the message is forwarded to your fallback email for a human response.
Currently, RoboResponder supports PDF documents. You can upload an FAQ, help guide, or any structured document that contains common questions and answers.
A fallback email is the address where messages are sent if RoboResponder cannot find a relevant answer. This ensures no email goes unanswered.
Yes! Depending on your plan, you can set up multiple “AI Inboxes” — each linked to its own email and knowledge base.
No, you do not need to change your email. You just need to set up email forwarding from your existing address (like info@yourdomain.com) to the unique address provided by RoboResponder.
No. Replies will appear as if they came directly from your team, using the name and sender information you configure during setup.
Yes. We take data privacy seriously. All documents and emails are processed securely and are never shared with third parties.
If you reach your monthly reply limit, RoboResponder will stop sending automated replies and forward all messages to your fallback email until your billing cycle resets or you upgrade your plan.
Absolutely! You can upload new versions of your documents at any time from your dashboard.
Yes. All users get email support, and higher-tier plans include priority support or a dedicated success manager.